Lincoln’s chauffeur-service drivers ‘carefully screened’

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Lincoln

The scrutiny of potential drivers for Lincoln’s chauffeur-service pilot program includes an FBI criminal background check, a Lincoln spokesperson tells Consumers Digest.

The program, which was launched in Miami in February 2017 and expanded to San Diego, provides a personal driver for owners of 2015–2017-model-year Lincoln vehicles who want to be driven in their own vehicle to a particular
destination.

The background check also is said to include a sex-offender-registration search, among other criteria, and drivers undergo random drug tests.

Lincoln’s Teri Hughes Nikitas says potential drivers are screened to evaluate their “customer-facing skills, technology skills, driving skill and overall aptitude for the personal nature of the chauffeur experience.”

The service isn't provided on demand; clients must schedule the service at least 4 hours in advance.

Neil Abrams, who is the president of Abrams Consulting Group and is an expert on the ride-sharing industry, says Lincoln’s pilot program is indicative of the recent attention that automakers have put on ride-sharing.