Aug. 21, 2012—LG Electronics and Sears recalled Kenmore Elite and LG gas dryers. The gas valve that’s in the recalled dryers can fail to shut off properly. It might continue to heat the dryer and its contents after the drying cycle is complete. High temperatures inside of and on the exterior surface of the dryers can scorch the drum, as well as burn or damage the dryer contents, which poses a risk of burns, fire and smoke inhalation.
LG dryer models were sold in white; Kenmore Elite dryer models were sold in Ginger (gold), red and white. Model and serial numbers can be found on a label that’s fixed to the front of the dryer above the opened door and can be viewed only when the dryer door is open. A list of affected model and serial numbers can be found here cpsc.gov/cpscpub/prerel/prhtml12/12251.html.
The recalled LG dryers were sold at appliance stores, and the Kenmore Elite dryers were sold at Sears stores nationwide, from November 2009 through August 2010. LG Electronics and Sears received 141 consumer complaints about dryers that continued to heat after the drying cycle ended. The companies received three reports of minor burns to hands or arms. Burnt or scorched clothing was reported in more than 50 incidents. Consumers should turn off the gas supply and stop using the dryers until the machines are repaired. LG appliance owners who purchased their dryer at retailers other than Sears should contact LG customer service to arrange for a free gas-valve replacement. Customers who purchased Kenmore or LG dryers from Sears should contact Sears customer service to schedule a free repair to replace the gas valve.
For more information from LG, call 866/223-5355 Monday–Friday 8:00 a.m.–7:00 p.m. or Saturday 8:00 a.m.–2:00 p.m. CT, or go to lg.com/us. For more information from Sears, call 888/375-9741 Monday–Friday 7:00 a.m.–9:00 p.m. or Saturday 7:00 a.m.–6:00 p.m. CT, or go to sears.com.