Long lines for security checkpoints and bewildering fees give rise to the question on how airlines define customer satisfaction.
No standards exist, and experts say the majority of hair that’s sold for extensions is prone to fraying and tangling.
Despite more policies and providers than ever before, determining whether you need coverage is difficult.
Sales boom as remote-controlled unmanned aircraft become less expensive and easier to operate.
Increasing costs, vague contracts, a lack of oversight and a never-ending web of online misinformation plague the moving industry
A lack of federal oversight creates potential confusion.
Severe side effects can cause pain and loss of sight.
Parents should know that online businesses that advertise child-care services have limitations that could lead to serious consequences.
What's at stake? FCC is accepting public comments until Sept. 15.
More often than not, new genetic tests for sick children leave parents with few answers and hefty out-of-pocket expenses.
Rising premiums and limited coverage affect consumers who seek long-term-care insurance.
It’s difficult to know what you might face in a hospital.
Roughly 40 million people used at least one online dating service in 2012. The onus is on you to protect yourself.
Plenty of online businesses will sell you pets, but you don’t always get what you expect.
A lack of regulation can lead to unlicensed workers installing home-security systems.
Some medical mobile applications do what they claim to do, but others just siphon bucks from your pocket.
Because of a lack of nationwide regulation, waterpark visits might be an accident waiting to happen.
Disputes over damage claims and questionable tactics when companies rent recalled vehicles can spell trouble for you.
An unqualified agent might take no security measures at an estate sale, which makes it easier for someone else to steal.
How you end up paying too much for the wrong species of fish or for corrupted versions of olive oil or maple syrup.
Why the Ultimate Numbers Game Is Out of Control
Some insurance companies use tactics to delay death-claim payments to increase their profit.
It’s bad enough that Americans pay $18 billion annually in cellphone fees and taxes. Now state and local governments are diverting that revenue to plug budget holes.
The Relentless Banking Money-Grab
Hidden data collectors track your online activity.
Major brewing companies and beer distributors want to limit your access to the wide array of beers that are available.
Lawmakers try to dig their way out of their financial hole.
Banks are living high on the hog while consumers are hog-tied by exorbitant fees. The government can’t be counted on to help.
Recall of automobiles and products is hampered by a system that depends on the release of safety information from manufacturers.
New rules provide some more protection for consumers, but banks are exploiting the loopholes that are in the reforms.